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Product Detail :
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The project involves the outsourcing of operations and maintenance for BSNL Customer Service Centers (CSCs) in the Alwar Business Area. This includes managing customer interactions, handling billing inquiries, processing new service requests, and providing various telecom services. The contractor will also be responsible for maintaining the infrastructure and ensuring customer satisfaction through effective service delivery. Operations and Maintenance Services for Customer Service Centers
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| Tender Detail : |
The project involves the outsourcing of operations and maintenance for BSNL Customer Service Centers (CSCs) in the Alwar Business Area. This includes managing customer interactions, handling billing inquiries, processing new service requests, and providing various telecom services. The contractor will also be responsible for maintaining the infrastructure and ensuring customer satisfaction through effective service delivery. |